YYZ Terminal 1 – Toronto Pearson International Airport

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Toronto Pearson International Airport Terminal 1 also known as YYZ Terminal 1 is a massive architectural feat and a major global transit hub for Star Alliance. The largest and busiest terminal among all the remaining ones at Toronto Pearson International Airport and acts as an important hub for both domestic and international flights. Known and acclaimed for its contemporary architecture and airline operations, YYZ Airport Terminal 1 is also recognized for its impressive passenger amenities and facilized connectivity and operations that are at par with global airports.

Where is YYZ Terminal 1?

A crescent shaped terminal, situated in the city of Mississauga, Ontario, Canada; round about 16 miles away from northwest to the downtown of Toronto. It holds all the major facilities for passenger handling, such as checking in, luggage handling, and arrival facilities. The terminal building is linked to four linear pier structures that hold the aircraft gates. The address for the airport and Terminal 1 is

6301 Silver Dart Drive, Mississauga, ON L5P

YYZ Terminal 1 - Toronto Pearson International Airport

Transportation to Pearson Terminal 1 (YYZ) includes several options: You may take trains, buses, taxis, or ride-sharing services:

Transit Options
  • Union Pearson Express (UP Express): By far the quickest option is to use the UP Express train service that runs between downtown Toronto’s Union Station and the airport’s Terminal 1 station in just 25 minutes. Trains run every 15 minutes, seven days a week. From the Terminal 1 UP Express station, simply follow the signs to the departure or arrival areas.
  • TTC Buses: The TTC has numerous buses running back and forth from the airport, with stops at the Ground Level of Terminal 1 (Column R4).
  • The 900 Airport Express provides all-day express service from Kipling Station.
  • This route is served all day from Eglinton and Lawrence West Stations via the 52A Lawrence West route.
  • Night trips-300A, 332, 352 are also available.
  • GO Transit & MiWay Buses: GO Transit Column Q2-Q4 and Mississauga’s Public Transit, the MiWay, provide services at the Ground Level of Terminal 1 to connect the airport with other parts of the GTA and beyond.
Drive and Ride Services
  • Taxis & Limousines: Taxis and limousines are available at Terminal 1. The pick-up area for Hired Services is adjacent to door A of the Arrivals Hall, while booths can be found at doors C and D. This ride from downtown Toronto takes about 20-30 minutes, depending on the flow of traffic.
  • Ride-Sharing – Uber, Lyft etc.: You can use a shared ride services when departing from YYZ. Request a ride through your app to be guided to our pick-up zones.
  • Driving/Parking: You can drive to Terminal 1 and use the attached parking garage. Follow the signs to the Departures Level for the entrance to the parking garage, or to the Arrivals Level for Preferred Park options. Check the Toronto Pearson Airport website for detailed parking options and current rates.
Getting Between Terminals
  • If you’re coming through Terminal 3, then this free, 24/7 automated train system called Terminal Link will help get you to Terminal 1 quickly and easily. This train also links to the Value Park Garage and lot, with several airport hotels.

Comprehensive Outlook of YYZ Terminal 1

In perspective, Toronto YYZ Terminal 1 is a modern, passenger-centric hub that accommodates smooth domestic and international travels. The terminal facilitates clear navigation support through the YYZ airport map Terminal 1, guiding travelers efficiently between gates and services. Being known for having a wide range of Terminal 1 YYZ food choices, it features diverse dining options to suit all tastes. Taken altogether, the terminal combines smart layout, comfort, and convenience; see more details about it below:

Category Details
Operated AirlinesAir Canada, Star Alliance, Air China, Air India, Avianca Airlines, Copa Airlines, EgyptAir, Ethiopian Airlines, EVA Airlines, LOT Polish Airlines, Lufthansa, Swiss International Air Lines, TAP Portugal Airlines, Turkish Airlines, United Airlines, Air North, Emirates, Etihad Airways, Royal Air Maroc
Concourses Layout 3 Concourses, 58 Gates:
Concourse D: D1 – D78Concourse E: E67 – E86COncourse F: F81 – 99
Arrival LevelLevel 1: Food and Drinks, CIBC Currency Center, Travelex Currency Exchange, ATMs, Retail and Essentials, Baggage Storage, Lost and Found, Traveler’s Aids, Goodlife Fitness Gym, Wifi, Pet Relief Areas, Lactation Room, Accessibilities
Departure LevelLevel 3: Checking Counters, Dining and Retails, Currency Exchange, Baggage Wrapping, Family Areas, Accessible Washrooms, Pet Relief Area, Parking Garages, Kiosk Desk
Lounges Available Plaza Premium Lounge – Gate D20Gate E77Gate F33 and F55
Air Canada Lounge – Maple Leaf Lounge: Gate 53 and Gate 84-F99Air Canada Cafe: D20Air Canada Signature Suite: E77
Priority Pass Plaza Premium Lounge – Gate D20Gate E77Gate F33 and F55
Dining and Food HubBaccone Trattoria Veloce, The Hearth by Lynn Crawford, LEE Kitchen by Susur Lee, Mill Street Brewery Pub, Apropos, Fionn MacCool’s, A&W, Tim Hortrons, Starbucks, Subway, Bento Sushi, CIBO Express Gourmet Market, Heirloom Bakery Cafe
Shopping hub Bvlgari, Chanel, Dior, Gucci, Burberry, Michael Kors, Longchamp, Polo Ralph Lauren, Victoria’s Secret, Tax and Duty Free by Dufry, The Collection, MAC Cosmetics, Relay, The Good Express@YYZ, Dylan’s Candy Bar, 7 Eleven, DrugSmart Pharmacy Toronto Pearson International Airport
ParkingOn-Site Parking Options – Express Park: $7 per 20 minutes; $59 daily maximum.Daily Park: $7–8 per 20 minutes; $38–$42 daily maximum; $215–$235 weekly maximum.Preferred Park: $7.50 per 20 minutes; $42–$46 daily maximum.Valet Care: $56 daily plus a one-time $20 service fee. 
Long-Term & Economy Options – Value Park Garage: $30 daily; $150 weekly.Value Park Lot: $23–$25 daily.Viscount Station Reserved Lot: $20–$25 daily.
Facilities and amenitiesWifi, Traveler’s Aid, Pet Relief Area, Lost and Found, Accessibility, Pharmacy, Medical Services, Banking and ATMs, Parking, Internal Transit System

Airlines Operated By YYZ Terminal 1

Terminal 1 YYZ Airport serves as the major hub for Toronto Pearson International Airport. It serves a variety of domestic and foreign carriers. The airlines operating out of Terminal 1 include Air Canada and its partnering carriers, along with a variety of Star Alliance members. Terminal 1 YYZ Airport has the facilities to support long-haul, regional, and connecting flights. These airlines are probably powered by Star Alliance and Air Canada Airlines, these are mentioned below:

YYZ Terminal 1 - Toronto Pearson International Airport
Star Alliance and Air Canada member airlines
  • Air Canada
  • Star Alliance
  • Air China
  • Air India
  • Avianca Airlines
  • Copa Airlines
  • EgyptAir
  • Ethiopian Airlines
  • EVA Airlines
  • LOT Polish Airlines
  • Lufthansa
  • Swiss International Air Lines
  • TAP Portugal Airlines
  • Turkish Airlines
  • United Airlines
Other Operated Airlines
  • Air North
  • Emirates
  • Etihad Airways
  • Royal Air Maroc

Destination from Toronto Pearson Airport Terminal 1

The Terminal 1 at Toronto Pearson International Airport (YYZ) operates as a significant international hub with flights to many destinations within Canada, transborder to the United States, as well as worldwide destinations. Most of these flights are handled by Air Canada and Star Alliance carriers: 

Flights Destinations
Domestic British Columbia, Quebec, Alberta, Ontario, Nova Scotia, Newfoundland and Labrador, Manitoba
US TransborderNew York, Chicago, California, Florida, D.C, Georgia, Texas
InternationalEurope – UK, France, Germany, Netherlands, Italy, Switzerland, IrelandAsia and Middle East – India, UAE, South Korea, Japan, China, Taiwan, PhilippinesCaribbean and Central South America – Mexico, Brazil, ColumbiaAfrica and Oceania – Ethiopia, Egypt, Morocco, Australia

YYZ Terminal 1 Map and Layout

The knowledge of YYZ Airport Map Terminal 1 is relevant because it enables travelers to move around airport facilities, such as gates, security, and lounges, effectively and stress-free. Knowing YYZ airport terminal 1 map makes it easy for people to find their ways around, even in a busy airport like Toronto Pearson International Airport, which handles international flights, and it also helps save time in transit. The layout is a multilevel amenities, details are shown below:

Layout Features
Level 0It serves ground transportation such as public buses like TTC, GO, MiWay, Taxis, and Hotel Shuttles.
Level 1Arrival level: This level comprises the baggage claim carousels, customs and immigration facilities, and public arrivals greeting hall.
Level 2Mezzanine Level: The main airside level featuring all gates and most lounges after clearing security at Level 3.
Level 3Departures: This level hosts airline check-in counters, baggage drop, security checkpoints, and landside dining.
Concourses and Gates3 Concourses, 58 Gates:
Concourse D: D1 – D78Concourse E: E67 – E86COncourse F: F81 – 99
Connected TerminalTerminal 3 – 24/7 Link Train

YYZ Terminal 1 Arrival and Departure

YYZ Airport Terminal 1 is responsible for handling arrival and departure operations for a variety of domestic and international flights. The facilities and services provided for arrival passengers at YYZ Airport Terminal 1 include customs, baggage claims, and ground transportation, while those for departure passengers comprise check-in, security, and boarding facilities:

Arrival Level Departure Level
The arrival level at YYZ Airport Terminal 1 is designed to move passengers smoothly from aircraft to exit. Clear signage, organized walkways, and well-marked zones support a calm and efficient arrival experience.
The departure level at YYZ Airport Terminal 1 features spacious check-in halls, self-service kiosks, and efficient baggage drop facilities. The layout supports smooth passenger movement toward security screening areas.
Passengers at YYZ arrivals terminal 1 can access baggage claim, customs, and immigration areas without difficulty. Dedicated pathways help separate domestic and international travelers, reducing congestion and improving overall flow.Using the YYZ terminal 1 map, travelers can easily locate security checkpoints, boarding gates, lounges, and essential services. Clear navigation reduces stress, especially during peak travel periods.
For international arrivals, terminal 1 YYZ airport offers modern customs facilities, automated processing, and helpful staff to ensure faster clearance and easy onward transitions. Domestic passengers benefit from direct exits and short walking distances.Both domestic and international passengers at terminal 1 YYZ airport benefit from streamlined security and boarding processes. Well-organized gate areas and digital displays keep travelers informed and prepared.
After clearing formalities, travelers can enjoy YYZ terminal 1 food options located near the arrival area. Cafés and snack counters provide refreshments, making arrivals more comfortable after long or short flights.Before boarding, passengers can explore diverse YYZ terminal 1 food outlets offering coffee, quick meals, and full-service dining. These amenities enhance comfort and convenience while waiting for departures.

YYZ Airport Terminal 1 Parking Options

On-site Toronto Pearson parking options at Terminal 1 include everything from premium short-term to economy long-term lots. Reservations are highly recommended and can be made through the Toronto Pearson Reservations Portal to secure lower rates.

YYZ Terminal 1 - Toronto Pearson International Airport
On-Site Parking Options
  • Express Park: This is the closest option to the terminals for short stays, situated directly opposite YYZ Terminal 1. Price: About $7 per 20 minutes; $59 daily maximum.
  • Daily Park: Covered parking linked by climate-controlled walkways to the terminal; for trips from 1–7 days. Rate: $7–8 per 20 minutes; $38–$42 daily maximum; $215–$235 weekly maximum
  • Preferred Park: Offers a reservation guarantee for a spot on Level 3 of the parking garage. Rate: $7.50 every 20 minutes; $42–$46 daily max.
  • Valet Care: Luxury curbside check-in at Terminal 1 Departures at Post 9, $56/day (plus one-time service fee of $20)
Long Term Parking

These lots are farther from the terminal, but are linked by the free, around-the-clock Terminal Link Train – 

  • Value Park Garage: Covered long-term parking. Rate: $30 daily; $150 weekly.
  • Value Park Lot: Uncovered, much cheaper long-term. Price: $23–$25 per day.
  • Viscount Station Reserved Lot: Uncovered reserved spots at the Link Train station. Rate: Around $20–$25 per day.
Specialized Parking Services
  • Cell Phone Waiting Area: Situated off Viscount Road this is free up to 45 minutes for those waiting to pick up arriving passengers.
  • EV Charging: Available in Express Park at Level 4. Daily Park and the Value Park Lot.
  • Accessible Parking: Designated spaces are available in all garages near elevator lobbies and pedestrian crosswalks.

TSA Security Checkpoint and Weighing Station

At Toronto Pearson (YYZ) Terminal 1, all the security checks are conducted by the Canadian Air Transport Security Authority (CATSA). There are no weighing stations/machines in the common areas prior to check-in counters at YYZ Airport Terminal 1.

Security Checkpoints (CATSA):

CATSA is a federal Crown corporation that is responsible for security screenings at all major public airports serving Canada.

The major security checkpoints are situated at the Departures Level (Level 3). There are distinct security checkpoints for:

  • Domestic (D Gates) : Located on Level 3, with an additional Level 2 checkpoint.
  • International (E Gates): On Level 3 prior to the international concourse.
  • U.S. Transborder F Gates: After the initial security check, then U.S. Customs and Border Protection processing, before going to the F gates.
Waiting Times at YYZ Terminal 1:

The estimated waiting time at YYZ Terminal 1 varies from 10-20 minutes in non-peak periods to 30-60 minutes in peak periods. The time required for security check processes can vary from 15-45 minutes, and processes involving Customs and Immigration at international flights can take up to 20-60 minutes. Peak periods include early morning, evenings, and holidays at Toronto Pearson International Airport.

Baggages Limitations and Charges:

For the main carrier, Air Canada, the following regulations apply – 

  • Weight & Size Restrictions: The weight and size restrictions for standard checked baggage are 23 kg (50 lbs) and 158 cm (62 in) in total linear dimensions.
  • Economy Basic: Economy Basic tickets do not include a carry-on bag, only one personal item allowed.
Overweight Luggages:
  • Bags ranging from 23-32 kg or 158-292 cm cost a fee of about $100-$120 CAD.
  • Bags heavier than 32 kg (70 lbs) or 292 cm (115 in) are considered too large to check and have to ship by cargo.
  • Pet Carries: In-flight pet carry fee is $50 CAD within Canada/U.S. and $100 CAD internationally.

YYZ Airport Terminal 1 Lounge

The YYZ Terminal 1 lounges provide a relaxation area for passengers before departure. The lounges are easily accessed using the YYZ airport map terminal 1. The lounges are equipped with seating areas, food, internet, and business stations. These lounges are significant to domestic and international passengers as they provide a conducive atmosphere away from areas close to departure gates:

Lounge NameLocation in Terminal 1Amenities Info
Air Canada Maple Leaf Lounge (Domestic)Airside, near domestic departure gatesPrimarily designed for domestic travelers, this lounge offers comfortable seating, complimentary snacks, hot beverages, Wi-Fi, business workstations, and a calm environment ideal for relaxing or working before boarding.
Air Canada Maple Leaf Lounge (Transborder)Airside, near U.S. departure concourseTailored for passengers flying to the United States, this lounge provides light meals, beverages, charging stations, and quiet seating areas, allowing travelers to unwind comfortably before U.S. pre-clearance flights.
Air Canada Maple Leaf Lounge (International)Airside, near international departure gatesDesigned for long-haul travelers, this lounge features upgraded seating, meal options, beverages, shower facilities, and dedicated workspaces, ensuring a refreshed and comfortable pre-flight experience.
Plaza Premium LoungeAirside, near international departuresOpen to eligible passengers regardless of airline, this lounge offers buffet dining, refreshments, shower rooms, Wi-Fi access, and peaceful seating zones, making it suitable for both leisure and business travelers.
Plaza Premium FirstAirside, international departure areaFocused on premium comfort, this lounge provides à-la-carte dining, personalized service, quiet relaxation areas, and upscale interiors, delivering an elevated airport experience before departure.

YYZ Terminal 1 Priority Pass

With Priority Pass at YYZ Terminal 1, eligible travelers can get into select airport lounges and dining credits. Passengers can enjoy comfortable seating, refreshments, and selected terminal 1 YYZ food options before departure. This adds value to decreasing the stress experienced in terminals by offering a relaxed pre-flight experience both domestically and internationally:

YYZ Terminal 1 Restaurants

YYZ Terminal 1 eateries offer passengers a variety of dining options, including fast food cafes to formal eating establishments. YYZ Terminal 1 food includes international dishes, local specialties, and fast foods. Because there are several YYZ Terminal 1 restaurants spread across the airport terminals, passengers do not have to go far to enjoy a good meal before departure or during flights with short connections:

YYZ Terminal 1 - Toronto Pearson International Airport
Restaurant NameCuisine TypeLocation in Terminal 1
Cibo Express Gourmet MarketItalian-inspired café, sandwiches, saladsLocated airside near multiple departure gates, offering convenient grab-and-go meals and fresh options for travelers on the move.
Bar SymonContemporary American, bar diningSituated airside in the domestic and international departures area, providing a relaxed setting for full meals and beverages before flights.
WahlburgersAmerican burgers and casual diningFound airside near domestic departure gates, popular for hearty meals and quick service in a lively atmosphere.
Thai ExpressThai cuisine, fast casualLocated airside near international gates, offering flavorful rice and noodle dishes suitable for a quick yet satisfying meal.
StarbucksCoffee, pastries, light snacksAvailable in both pre-security and airside zones throughout Terminal 1, making it easy to grab coffee before or after security.
FreshiiHealthy bowls, salads, wrapsPositioned airside near domestic departures, catering to travelers seeking lighter, health-focused meal options.
Booster JuiceSmoothies, juices, snacksLocated airside in central concourse areas, ideal for refreshing drinks between flights or before boarding.
Heirloom Bakery CaféBakery items, breakfast, café fareSituated airside near international departures, offering pastries, breakfast items, and comfort food in a relaxed café environment.

YYZ Terminal 1 Shopping Hubs

The shopping areas available in Terminal 1 YYZ Airport give passengers a wide range of shopping options that include duty-free shopping, fashion shopping, electronics, as well as other travel-related items. These shopping areas are placed strategically around the terminal, which gives passengers a chance to shop before departure. Shopping at Terminal 1 YYZ Airport improves the travel experience:

Retail HubWhat They SellApproximate Location in Terminal 1
Duty Free by DufryFragrances, cosmetics, alcohol, confectionery, and premium giftsLocated airside near international departure corridors, allowing travelers to shop conveniently after security clearance.
Hudson NewsBooks, magazines, snacks, beverages, and everyday travel essentialsPositioned throughout Terminal 1 near major concourses, ensuring easy access before boarding or during connections.
RelayNewspapers, books, snacks, and travel accessoriesFound airside near both domestic and international gates, offering quick purchases for passengers on tight schedules.
iStoreApple products, electronics, accessories, and travel techSituated airside in central retail zones, ideal for travelers needing last-minute tech upgrades or accessories.
Canada TrueCanadian souvenirs, apparel, gifts, and locally inspired merchandiseLocated airside near international departure areas, perfect for travelers seeking authentic Canadian keepsakes.
RootsCanadian lifestyle apparel, leather goods, and accessoriesPositioned airside near main shopping corridors, offering comfortable and stylish clothing for travel or gifting.
CoachLuxury handbags, wallets, and accessoriesFound airside near premium retail clusters, catering to travelers looking for upscale fashion items.

YYZ Airport Terminal 1 Lost and Found

If you lost something at the Toronto Pearson Airport Terminal 1, the next step you should take depends on the location where the item was lost. This is because the airport handles lost items in the terminals or parking lots while the airline handles lost items on the aircraft.

Lost Items in Terminal or Parking Garage
  • In cases of lost items in public areas of the airport, check-in counters, gate areas, or parking garages, you will need to contact the lost and found office of Toronto Pearson.
  • Online Report: The best way to make a report is to do it online through the Toronto Pearson Airport website. You will receive an email confirmation with a report number, and they will look for it in their inventory for 30 days.
  • Lost and Found Office Location: The lost and found office is located in YYZ Terminal 1,Ground Level,between doors R and S before security checks.
  • Office Hours: The office is open Monday to Friday, from 10:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
  • Phone Contact: You can also dial the airport information number, which is (416) 247-7678 or toll-free at 1 (866) 207-1690.
  • Pick-Up/Shipping Options: If your item is recovered, you have the option of coming to claim it, the picture identification required. Assign yourself someone else to pick it up for you, and ship it via FedEx.
Items Lost at Elsewhere at the Airport

Each different entity is in charge of lost items in various locations:

  • In an Aircraft (including Checked in Luggage): You need to contact your airline directly. They will be handling everything left in their aircraft, as well as any issues in your checked in luggage.
  • Passports/Nexus Cards: These are handed over to the office of the Canada Border Service Agency at the airport. You can reach them at 905-676-3640 for passports and 905-676-3477 for Nexus cards.
  • At Security Screening: The lost and found at the airport does not hold items that have been confiscated by the Canadian Air Transport Security Authority (CATSA). You have to call CATSA.
  • On Public Transit: Reach out to the respective public transport company you are using (TTC, MiWay Transit, GO Transit, and so on) for the Lost & Found service.

Smoking Area at YYZ Terminal 1

Smoking is not allowed within the building of Toronto Pearson (YYZ) Terminal 1, in accordance with Ontario’s smoke-free laws. Smoking is only permitted in designated smoking areas that are located outside the terminal at least 3m from entrance and exit doors.

There are two designated smoking areas: the Departures Level and the Arrivals Level.

  • Departures Level (Level 3): There are designated smoking posts that are at least 30 feet (9 metres) from the terminal doorways. These smoking posts are in the area of the curb. You will have to walk outside to get to the curb where these designated smoking posts are located.
  • Arrivals Level (Level 1): Similar to the Departures Level, the designated areas for smoking are at curb level, have been designated as 30 feet (9 metres) from the doors and are marked accordingly.

Currency Exchange at YYZ Airport Terminal 1

The foreign exchange facilities that are provided by the Toronto Pearson (YYZ) Terminal 1 airport are mainly by International Currency Exchange (ICE) and CIBC through the use of exchange branches, kiosks, and ATMs. ICE is the primary vendor of currency exchange kiosks in Terminal 1, both Pre- & Post-Security:

YYZ Terminal 1 - Toronto Pearson International Airport
Before Security (Landside)
  • Arrivals Level: Booths are also provided in the main greetings area.
  • Departures Level (Level 3): There is an office that is close to Aisle 6, check-in area.
After Security (Airside)
  • Domestic (Canada) Departures: Near Gate D20.
  • International Departures: Near gate E76 and also in the international baggage claim area.
  • U.S. Transborder Departures: Near Gate F60
  • ICE offices usually run from early morning, approximately 4:00 to 5:00 AM till late in the evening, approximately 9:00 PM to midnight, depending on the location.
CIBC Banking Centre and ATMs
  • Banking facilities are also provided by CIBC for the convenience of the passengers. Foreign exchange facilities are also available at the airport
  • CIBC Banking Centre: There is a full-service bank branch available in the terminal, and another one is located in the U.S.-Transborder area, near Gate F61.
  • CIBC Foreign Currency ATMs: There are approximately 15 CIBC ATMs in the airport where U.S. dollars (USD) can be withdrawn. This facility can be convenient for travelers arriving in the U.S. from other countries. The CIBC ATMs are accessible 24/7.

Hotels near Airport YYZ Terminal 1

Travelers who have an early morning flight or who experience a long layover can benefit from staying at one of the hotels near Toronto Pearson International Airport Terminal 1. The Terminal 1 YYZ Map allows travellers to find hotels with shuttle service, contemporary amenities and upscale accommodations. Booking a hotel near Terminal 1 allows for greater convenience during travel, as well as allowing for a restful stay before or after your trip:

Hotel NameApprox. Distance from LASAirport Shuttle Available
Sheraton Gateway Hotel in Toronto International AirportLocated inside Terminal 3, connected to Terminal 1 via walkwayYes
ALT Hotel Toronto AirportApproximately 0.5 kmYes
Four Points by Sheraton Toronto AirportApproximately 2 kmYes
Hilton Toronto Airport Hotel & SuitesApproximately 2 milesYes
Crowne Plaza Toronto AirportApproximately 3 kmYes
Hampton Inn & Suites by Hilton Toronto AirportApproximately 2.5 kmYes
Best Western Premier Toronto Airport Carlingview HotelApproximately 3 kmYes
DoubleTree by Hilton Toronto AirportApproximately 2 kmYes

Special Accessibilities at YYZ Terminal 1

Toronto Pearson Airport Terminal 1 offers an extensive range of special accessibility services and facilities which have qualified them for a “Gold” rating in terms of physical accessibility by the Rick Hansen Foundation.

Key Accessibility Features & Services
  • Aira Explorer and Aira ASL: The YYZ airport terminal 1 offers free use of the Aira app, which connects passengers with sight loss to a trained agent via their smartphone camera for on-demand navigation assistance.
  • Sunflower Lanyards: To support passengers with invisible disabilities, such as autism, anxiety, and chronic pain, lanyards are free and can be collected from information desks and the Lost and Found office.
Wheelchair & Mobility Assistance to help ease travel anxiety

YYZ Airport Terminal 1 Amenities and Services

  • Pre-arranged assistance: You can book guided assistance from the curb to the gate by contacting your airline at least 48 hours in advance.
  • Self-service wheelchairs: Available for use without pre-arrangement in designated areas, including the following locations in Terminal 1: Aisles 3, 4, 6, 8, and 13.
  • Accessible Facilities: All washrooms have accessible toilets and the terminal is equipped with assisted changerooms that include accessible toilets and showers.
  • In-Terminal Shuttle Service: A shuttle service is available post-security to provide a quick ride to and from your gate. Look for purple “Wait here for mobility assistance” signs.
  • Curbside Assistance: Accessible drop-off zones with call boxes and QR codes to request assistance upon arrival are located on the Departures Level (Level 3).
  • BlindSquare Navigation: Using Bluetooth beacons, the app provides detailed, self-voicing navigation from curb to gate area for visually impaired passengers.
  • LanguageLine: The LanguageLine app provides the staff with access to live audio interpretation in more than 240 languages and video remote interpreting for American Sign Language.
  • Travel Rehearsal Program: Travelers with a disability can make an advance reservation to be taken on a guided tour of the airport to become familiar with the process of traveling by air, thus reducing anxiety.
  • Therapy Dogs: St. John Ambulance therapy dog teams roam the terminals Toronto Pearson International Airport Terminal 1 provides all the necessary facilities and services to fulfil the customer’s needs while they are at the airport.
Essential Services & Facilities
  • Free high-speed Wi-Fi
  • Customer Service
  • Accessibility
  • Lost and Found
  • Pet Relief Areas
Health and Wellness
  • A DrugSmart Pharmacy
  • Fitness Centers/Gyms
Finance & Business
  • CIBC Banking Centre
  • Currency Exchange (ICE)
  • ATMS:
Transportation & Parking
  • Express Park
  • Value Park Lot
  • Terminal Link train.
  • Union Pearson Express train

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Conclusion  

Toronto Pearson Airport Terminal 1 is a world-class services and facilities terminal for both domestic and international travelers. Whether you are a frequent flyer or the newbie it offers comfort traveling and a secure journey.

FAQs on YYZ Terminal 1 – Toronto Pearson International Airport
What airlines operate from Terminal 1 at Toronto Pearson International Airport (YYZ)?

Terminal 1 hosts a mix of domestic and international carriers, including Air Canada and its Star Alliance partners, as well as many long-haul international flights. It’s the main international gateway at YYZ and handles the majority of scheduled services.

How early should I arrive for a flight departing from Terminal 1?

For domestic flights, arrive at least 2 hours before departure; for international flights, aim for 3 hours due to security, passport control, and possible customs checks.

What dining options are available inside Terminal 1?

Terminal 1 offers a broad range of dining choices—from quick-service coffee shops and snacks to sit-down restaurants featuring local and international cuisine—suitable for short waits or long layovers.

Where can I find information desks and traveler assistance in Terminal 1?

Information desks are located throughout Terminal 1, and staff can assist with directions, flight details, accessibility needs, and airport services. Additional help points and digital displays are also positioned near major passenger flows.

Can I use the UP Express train from Terminal 1 to downtown Toronto?

Yes—Terminal 1 connects to the UP Express train, offering a fast and convenient route to Union Station in downtown Toronto and other major transit links.

What parking options are available near Terminal 1?

Terminal 1 has Express Park, Daily Park, Preferred Park, and Valet Care parking, all accessible via covered walkways or short shuttles. There are also Value Park long-term options connected by the free Terminal Link train.

Where is baggage claim in Terminal 1 and how does Lost & Found work?

Baggage claim is on the lower arrivals level of Terminal 1. The Lost & Found office is located before security between Doors R and S; you can also file a report online if you lose items in the terminal or parking areas.

Are there lounges in Terminal 1 and how can I access them?

Yes. Terminal 1 has eight lounges including multiple Air Canada Maple Leaf Lounges, a Signature Suite, and Plaza Premium lounges. Access depends on airline status, class of service, or paid entry.

How do I transfer between domestic and international connections within Terminal 1?

Terminal 1 has dedicated customs and immigration paths and special “B” checkpoints for international-to-international connections, allowing smoother transfers without re-clearing security and re-checking bags on select flights.

Can I get a SIM card or travel essentials at Terminal 1?

Yes. Terminal 1 has services like mobile SIM card vendors and travel essential shops, including currency exchange and other convenience outlets, making it easy to prepare for international travel.

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